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CUSTOMER SATISFACTION SURVEY

Everyone at Dynomax would like to thank you for your recent order. In compliance with our ISO 9001:2000 certification we continuously work to improve all aspects of our operations, we appreciate you taking the time to complete this survey with your honest feedback.

 

JOB DETAILS

 

PRIOR TO YOUR ORDER

The information needed to make a purchasing decision was presented in a timely and concise manner.

When needed, engineering support was offered.


Did Dynomax's achievement of ISO9001 Registration influence the decision making process when determining who to use as a supplier?


Why did you choose Dynomax over a competitor?



Other:

AFTER PLACING YOUR ORDER

The order was received on or before the promised delivery date.

If not, were you notified in advance of the potential late shipment?


To what degree do you agree with the statement "The paperwork contained in the shipment was helpful and complete"?





To what degree do you agree with the statement "The shipment was packaged securely and arrived in good condition"?





To what degree do you agree with the statement "The packages and parts contained proper identification and/or labels"?





To what degree do you agree with the statement "The product meets or exceeds expectations"?





OVERALL RATING OF DYNOMAX

How would you rate your overall purchasing experience with Dynomax?





Would you recommend others review Dynomax for their spindle needs?

How would you rate the level of customer service you received?





 
   

We value your option, thank you for your input.

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